Re: Oyster nonsense

On Mon, 28 Aug 2006 17:12:32 +0100, tim (back at home) wrote:

Just got myself a PAYG Oyster.

I CBA to stand in line at the counter and fill in a form
just to 'protect' my 5 pounds worth of credit.

But I am interested in knowing that it records my
journeys correctly so I go to the website, type in my
number and what do I get "We are unable to provide
this informaton for an unregistered card"

WTF not. Surely I should be as entitled to confirm
that the system has recorded my journeys correctly
as the next person.

Not really an answer to your question, but TfL don't like unregistered
Oyster users much. When I called the helpline to get an unresolved
journey fixed, I was flatly told that they wouldn't help me because my
card was unregistered. (Even though when I checked my journey history
on a Tube ticket machine, it said "You have an unresolved journey,
please call the Oyster helpline on...".) This was despite the fact
that the unresolved journey was the fault of the system (rather than,
say, my forgetfulness), and it was obvious by looking at the journey
history what had happened and that there was no attempt at fraud.

This was a year or so ago though, so they may have since changed the
policy.
.

Relevant Pages

  • Re: Newbie Oyster Question
    ... Basically, every time you commence a PAYG journey on the tube, they ... left the system without touching out, they would have an unresolved journey, ... which they would then explain to a ticket office was all in zone 1... ...
    (uk.transport.london)
  • Re: Oyster PAYG on rail to the edge of zone
    ... unresolved journey, won't I? ... Can't be done - you can't combine Oyster PAYG with other ticket types ... without breaking your journey, essentially. ...
    (uk.transport.london)
  • Re: Unresolved Journey After Cap (was Unresolved Journey)
    ... fact it wasn't from Kings X but from Aldgate East to Brent X changing ... I remember the journey well, it took 45 minutes to get to ... The cap had applied that day anyway and I ... old unresolved journey hanging around on your card does is prevent you ...
    (uk.transport.london)
  • Re: Unresolved Journey After Cap (was Unresolved Journey)
    ... fact it wasn't from Kings X but from Aldgate East to Brent X changing ... I remember the journey well, it took 45 minutes to get to ... The cap had applied that day anyway and I ... old unresolved journey hanging around on your card does is prevent you ...
    (uk.transport.london)
  • Re: Unresolved Journey
    ... telling you to phone the Oyster helpline about it. ... fact it wasn't from Kings X but from Aldgate East to Brent X changing ... I remember the journey well, it took 45 minutes to get to ... about unresolved journies. ...
    (uk.transport.london)