BT Call Transfer

Am I the only one who seems to find it impossible to get Call Transfer
set up on a normal business line? This is the same service that BT
offer in the Featureline package, but for reasons best known to
themselves, will not provide it to a Non-Featureline PSTN.

Featureline is not suitable as it needs a 9 dialling to access an
"outside" line. Since these lines connect our PBX to the BT exchange,
and the PBX needs its own 9 to access a CO line, then putting this PBX
onto Featurelines would require dialling 9, 9, 01224 XXXXXX etc. Now,
I know what will happen then - We all get used to hitting 9 twice when
using the office phone system, then go home, and automatically hit 9,9
and before dialling the number, required hear - "Hello, Emergency -
Which Service Please?" Dont laugh, it could happen! I regularly hit
9 before dialing on my home phone, then get an NU tone as the number
dialled is nonsensical. However, I have always believed that dialling
99 on a PSTN line is enough to route you through to the Emergency
Operator.

BT cant seem to see past Featureline - But why would we want to
install and rent 6 exchange lines for the 6 extensions we use at the
moment? That would cost us £258.66 a quarter. Yet, with our PBX, we
only need 2 exchange lines, at a cost of just £86.22 a quarter.
£172.44 a quarter just so we dont need a PBX? I dont get it... We
bought this PBX 6 years ago at a cost of about £250. If we used the
Featureline option, it would have cost us over £4,000! No brainer!

Anyone managed to get Call Transfer on a common or garden PSTN line?
.

Relevant Pages

  • Re: BT Call Transfer
    ... offer in the Featureline package, but for reasons best known to ... and the PBX needs its own 9 to access a CO line, ... onto Featurelines would require dialling 9, 9, 01224 ... That would cost us £258.66 a quarter. ...
    (uk.telecom)
  • Re: BT Call Transfer
    ... Well change the access code in your PBX. ... offer in the Featureline package, but for reasons best known to ... onto Featurelines would require dialling 9, 9, 01224 ... That would cost us £258.66 a quarter. ...
    (uk.telecom)
  • Re: BT Call Transfer
    ... That would cost us ... Yet, with our PBX, we only need 2 ... exchange lines, at a cost of just £86.22 a quarter. ... If we used the Featureline option, ...
    (uk.telecom)
  • Ballpark figures on a PBX assessment
    ... I'd like to get a feel for what it might cost. ... * PBX configuration reviewed for any misconfigurations that could result ... Audit your website security with Acunetix Web Vulnerability Scanner: ... Cross site scripting and other web attacks before hackers do! ...
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  • Re: How much current safe for 30m extension?
    ... > For that money you coud buy the PBX a UPS all of its very own! ... much battery backup on the PBX would cost a lot more. ...
    (sci.electronics.components)