Re: BT and Direct Debits

"Jim Alexander" <nospam@xxxxxxxxxxxx> wrote in message
news:rF%4i.33510$085.16057@xxxxxxxxxxxxxxxxxxxxxxxxxxxx

"Dave Mayall" <dave@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:5bilcsF2tc2frU1@xxxxxxxxxxxxxxxxxxxxx

"Owain" <owain47125@xxxxxxxxxxxxxxxxxxx> wrote in message
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NB wrote:
Not sure if this has come up before but.........
I see from May 1st, BT will make another charge of £4.50 a quarter
if you don't pay by D.D. (personally, I'd never give them a chance to
take what they want when they want from my bank account).

You don't have to. You can agree a monthly budget amount.

I fear that the point has escaped you.

Yes, you can agree a budget account, but they STILL collect that amount
by DD.

yes but only the agreed amount

In theory.

And regardless of the rules and remedies, DD effectively gives them the
ability to deduct any sum they like from your account.

that's a daft statement, the rules and remedies are the protections in
place against an altered payment being collected without notice.

The rules are there, but they don't actually PREVENT a payment being taken
without notice.

All the rules do is give you an opportunity to argue with stupid bank staff
for half a day to get them to honour the DD guarantee when it goes wrong.


.

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