Re: Poor Quality Line


"Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:f2h9a2$u30$1@xxxxxxxxxxxxxxxxxx
NB wrote:
I'm usually getting 31200 - 33600 connection speeds for my dial-up
which is slow enough but after a few minutes the connection just
dies.
This causes all sorts of problems with broken downloads and
sometimes freezing my computer. Have tried a laptop connected to the
first socket in the house but same problem. The line length is 8.5
kms.
BT have done all the investigations and said the line is "OK",
charging me
for the privilege. In my view, however, the line is not fit for
purpose and,
in fact, results in a reduction in value of my property as I should
have
to declare the problem if selling.
There MAY be a possibility to have the line altered to come a
different
route saving about 4 kms but I'm told I would have to pay for this
and
I'm sure this would be astronomically expensive.
Has anyone had experience of a similar problem or any suggestions
they could share?
NB
P.S. PLEASE don't suggest broadband as we can't get it.



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Bt only have to give you an analogue line capable of carrying slow fax (26
or 28 kbps I can't remember), anything extra is a plus. You raising a
fault just because your analogue modem is not working will be chargable.

Try 'screwing' the connection speeds down to 28kbps & see what happens.

If on the other heand you are getting noise on the line (which you can
hear & is fairly constant) you can go down the route of a noisey line (but
say nothing about the modem) that could possibly be a better & cheaper
route to go down. Problem is that your previous faults are in the system
now & so may be taken into account no matter what you report. Rember all
cabling on your property & that dropwire thru your tree is chargable now
(but not if it's thru your next door neighbours).

Yep yet more charges in the never ending attempt to make Openreach, which
was once a loss leader, into a profitable company.



Hi,


If BT choose to put the line through, by or around that tree, that surely is
their issue and fault. They knew a / the tree would grow.. and hence should
fall as their responsibility to reroute, repair, etc. (if a new tree was
planted under a line then probably fair enough)?


Best wishes,



News Reader



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