Orchid dialler help

I have an Orchard V4+ dialler which was pre-programmed by Orchard to my spec
to dial 18866. I now want to change to 1899 due to the price rise.

The problem I am having is after logging on and entering the product serial
adding it, applying it. I then get the error message "Unable to connect to
server, Switching to off-line mode" when I try to get the active routing
information.

This problem happens every time!

I am using Win XP service pack 2 and NTL for the connection, any ideas?

John


.

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