Re: Phone extension problem in my new house!
- From: Phil Partridge <philp@xxxxxxxxxxxxxxxxxx>
- Date: Sat, 1 Oct 2005 10:40:37 +0100
In article <433dd07a$0$25428$db0fefd9@xxxxxxxxxxxxxx>, Kroma
<NOSPAMPLEASE@xxxxxxxxxxxxxx> writes
>Hi,
>
>I've just moved from my parents' house into a newish (15 years old) property
>and have a few phoneline problems.
>
>Firstly, I was going to install a new phone extension in the hallway but,
>after removing a blank faceplate I found it contained an untouched telephone
>cable. I have left it alone so far. But have found a problem in the
>meantime...
>
>I brought my really old BT freeway(style?) analogue cordless phone over from
>my parents'
>house today as I couldn't hear the new BT Paragon phone very well from its
>home in the main bedroom when I was situated in the lounge.
>
>I plugged the Freeway (or is it a Freestyle?) in in the study (which
>currently has a 15m plug-in extension kit running from the main bedroom) and
>took the handset downstairs.
>
>Then I (just about) heard the Paragon ringing in the main bedroom but the
>cordless (plugged in in the study) remained silent.
>
>I investigated further by moving the Paragon to the study (where the
>cordless remained silent) and phoning the house with my mobile. The Paragon
>rang. Odd!
>
>I took the cordless to the main bedroom and plugged it straight into the
>wall. It still wouldn't ring.
>
>I took the cordless base unit downstairs to the master socket... it rang.
>
>I took it to the dining room... it rang.
>
>So now I'm left wondering what to do.
>
>To summarise, I have the following...
>
>A 'brass' master socket in the lounge - seems to work fine.
>
>A brass secondary socket in the dining room - seems to work fine.
>
>An 'unconnected' socket in the hallway (the one I was planning to wire in).
>
>A brass secondary socket in the main bedroom. Works ok with new BT Paragon
>phone but not with old BT Freeway Cordless (which calls out/has a dialling
>tone etc but doesn't
>want to ring).
>
>A plug in extension in the study which behaves the same way as the socket it
>is plugged into (in the main bedroom).
>
>There is also an alarm system which is capable of connecting to the
>phoneline. I'm not sure where this fits in to the equation - maybe it's
>what's causing the problem 'between floors'?
>
>Should I get someone in to check the system over? I had a quick look behind
>the faceplate of the main bedroom socket - it was a complete mess with wires
>everywhere (and the brass faceplate was not earthed as far as I could see).
>It was also installed upside-down!
>
>Is this something which I should get BT to come and sort out. If not, what
>sort of person do I look for?
>
>Many thanks in advance... I hope it all makes sense.
>
>Daz
>
>PS I also intend to add ADSL to the line as soon as my computer is in the
>house. I'm guessing that currently an upstairs location for the broadband
>router may be a no-no if some phones won't even ring!?
>
>
Sounds like the extension wiring is only using two wires.
The ?alarm? will never need to ring on an incoming call, so this would
be OK. The 'newer' phone can obviously cope without the third wire to
'make it ring'.
Sounds like the bedroom socket was a convenient place to common all the
extension wiring.
If you unplug the lower section of the master downstairs, all other
sockets should go dead. - Extension wiring should be wired to this
removable section only.
If you feel confident 'having a go'...
Make sure that 2,3&5 are wired to this removable section.
Remove all the wires in the bedroom. Initially just connect 2&5 until
you get dialtone. - This will indicate which wires come from the master.
Then connect the third wire (same colour as downstairs in master) to pin
three.
Check the phones ring in this socket.
Then wire each of the other cables in. - You may wish to do this one at
a time, to locate where they go, and to check the 'older' phone rings at
the just wired location.
You may find that a 'star-wired' set of extensions like this *may* cause
problems with the higher speed ADSL.
Also using this arrangement will probably mean you will need to install
more micro-filters on your phones.
Alternatively, what area of the country are you in?
You may well get a response from someone in this NG who is in your area,
and could do the job for you if you do not feel confident doing it
yourself.
BT's responsibility ends at the master socket. They will 'normalise' an
installation to this point. - Sometimes a charge is made, depends on
circumstances.
All work beyond this would be chargeable.
HTH,
Phil Partridge
philp@xxxxxxxxxxxxxxxxxxxxxx
Remove the grit to reply
.
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- From: Kroma
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