Re: Phone not ringing - update

On 08/05/2010 12:29, in article 4be54b1e$0$31827$c3e8da3@xxxxxxxxxxxxxxxxx,
"IanM" <nospam@xxxxxxxxxx> wrote:


"Lynn W" <lynn.williamson@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C80AF2F5.2ABFD%lynn.williamson@xxxxxxxxxxxxxxxxxxxxxxxxxxx
On 08/05/2010 10:32, in article
C80AEE58.2ABF8%lynn.williamson@xxxxxxxxxxxxxxxxxxxxxxxx, "Lynn W"
<lynn.williamson@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:

On 08/05/2010 10:23, in article
4be52d93$0$30170$c3e8da3@xxxxxxxxxxxxxxxxx,
"IanM" <nobody@xxxxxxxxxxxxxx> wrote:


"Lynn W" <lynn.williamson@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C80A1617.2ABA5%lynn.williamson@xxxxxxxxxxxxxxxxxxxxxxxxxxx
Following on from my other posts 4 weeks down the line, maybe 5 time
flies
:-) As O2 haven't been able to resolve the problem yet I got a phone
call
from an Erickson engineer saying he had been sent to investigate the
fault,
he had been making some calls and tried to ring me but obviously my
mobile
was turned off!! When I pointed out that I was looking at it and I had
a
full signal etc he quickly realised that he had experienced the fault
first
hand - hooray. Anyway he was outside my house which is only 5 mins
from
where I work so I drove home, we put my sim in his phone and we managed
to
replicate the fault about 5 times. Sometimes it worked sometimes it
didn't.
He said he hadn't known a fault like it. After speaking to numerous
people
it appears that quite a few people have been having the same problem
but
have never reported it! He said he would go back and report it to the
'switching' team (don't know what they do) so I guess I have to wait
some
more but at least he's experienced the intermittent fault. I guess
when
most people make a call and it fails they try later and when it
connects
they just think its a one off which is probably why its not getting
reported. I only realise how often its failing because I am trying it
all
through the day. Its only calls and txts it affects when it fails I
can
still access the internet, email etc. I think he was thinking along
the
lines of a problem with 3G but I would have thought internet would have
failed as well but obviously not.
If anyone else is having problems with calls failing could they please
report it :-)
Lynn

is that the "Calls straight to voicemail" problem?


http://forum.o2.co.uk/viewtopic.php?t=12028&postdays=0&postorder=asc&start=>>>>
0

been going on for months




Interestingly enough this only started to happen to me about 6-8 weeks ago
up until then I had no problems with the iPhone at all. Of course that
corresponded with my iPhone coming out of its warranty by about 4 weeks
though I have spoken to O2 and I am confident that I could get a new
iPhone
using the Sale of Goods Act if all else fails. I have had a new sim card
which made no difference. Will see what they come up with next week after
receiving the engineers report!

I haven't been keeping up with that forum thread for a long while but I
thought the general idea was that if you switched off 3G OR stopped apps
that go online going online you were OK for receiving calls again !

But then you haven't said if you think it is the same problem or not


Well I think its generally the same. Turning 3G off doesn't make any
difference, don't know about the apps not quite sure which ones go online
without me doing it. Thinking about it Facebook probably does at that is
the only thing that 'pushes' notifications to me and I only put that on
recently. All my email apps are set to manual. I will turn Facebook 'push'
notification off and see if it makes any difference. Interestingly though I
can remember being on the internet and a call came through and gave me the
chance to accept or decline so I'm not sure. I'll try anything though.
Thanks.


.

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