Re: How do I get action?
- From: Jon <spam@xxxxxxxxxxxxxxxxxx>
- Date: Thu, 28 Jul 2005 14:44:15 +0100
noone@nowhere declared for all the world to hear...
> Have a mobile Motorola E1000 from e2save on 3 network monthly contract.
>
> Just back after having been set away for repair five times but I daren't
> open the parcel in case it is faulty still.
>
> Tried e2save who referred me to Motorola who referred me to the 3 network.
> It has been the 3 network who have arranged collection and
> repair/replacement each of the five times.
>
> What about the total time spent on the phone five x average of 20 minutes,
> what about having to use a phone box, what about having to buy a top up card
> for my old PAYG which I found in the bottom of my drawer.
>
> I despair and need advice who is responsible and the best way of complaining
> should the phone be faulty again.
The retailer is responsible as per the sale of goods act.
--
Regards
Jon
.
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