Using a Secondhand(new) Plusnet Thomson router



I'm a customer of Plusnet and up until recently was
using a Voyager modem, which being a light user
was quite satisfactory for my purposes.


Two weeks ago I bought a new Thomson router on eBay
from another
Plusnet customer.

I've only just realised that despite never having been used
this router has been set up by Plusnet with the previous
owners Internet username - specifically to function
as the PPP username. ( I assume this is done to
prevent more than one router being connected to
the one billed phoneline)

As a consequence there are no Usage Stats ( by way
of bar charts ) on my PlusNet user page. I'm now wondering
if my usage is now showing up on the sellers Plusnet
user page.

Going through the Thomson Gateway GUI there seem no
way to change just this username.
The only solution appears to be a factory reset.

Except that the factory default which the router will
return to is given on the Gateway specs page as the
Plusnet factory default. Which will presumably
already includes the previous owners username.

With the number of new/secondhand Plusnet routers
for sale on eBay - with prices from £10-£40 I'm
wondering if this has cropped up before.

Thank you for your time.

James





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Relevant Pages

  • Re: Why?
    ... before an attempt was made to get support from PlusNet, ... set up the router that is in use (in the one case ... I'm not a customer of PlusNet but it is still the case ... That's just the same as many "light users" on pretty much any ISP, ...
    (uk.telecom.broadband)
  • Re: Using a Secondhand(new) Plusnet Thomson router
    ... Two weeks ago I bought a new Thomson router on eBay ... Plusnet customer. ... owners Internet username - specifically to function ... You might get more replies if you were to post this on the plusnet.service.customer-feedback newsgroup, James. ...
    (uk.telecom.broadband)
  • Re: Using a Secondhand(new) Plusnet Thomson router
    ... Two weeks ago I bought a new Thomson router on eBay ... As detailed on the Plusnet Forum in a follow-uop I tries a rest ... and it did indeed reopoulate itself with the previous username. ... This speed problem first surfaced 3 weeks ago with the Voyager ...
    (uk.telecom.broadband)
  • Re: Using a Secondhand(new) Plusnet Thomson router
    ... Two weeks ago I bought a new Thomson router on eBay ... Plusnet customer. ... owners Internet username - specifically to function ... The only solution appears to be a factory reset. ...
    (uk.telecom.broadband)
  • Re: Using a Secondhand(new) Plusnet Thomson router
    ... Two weeks ago I bought a new Thomson router on eBay ... Plusnet customer. ... owners Internet username - specifically to function ...
    (uk.telecom.broadband)