Re: ADSL "Termination fees" when you cancel a broadbandn service

On 02/08/2010 19:00, Peter wrote:
On 2 Aug 2010 "tim...."<tims_new_home@xxxxxxxxxxx> wrote:

No they can't. A clause that allows then to add charges willy-nilly is an
unfair clause.

I expect most ISPs have some clause which says they are allowed to pass on
such fees as they pay, plus any administrative costs for doing so, and the
end user implicitly allows the charging of BT fees 'by the back door' such
that if BT changes the goal posts, the ISP passes on the fee(s), or higher
fees, if necessary, and now and again, act transparently and reduce fees a
user pays if the ISP has a lesser amount to pay BT.

I expect one of us in the legal profession will be along shortly but in the meantime...
....as I understand it, someone needs to start proceedings against BT under the
The Unfair Terms in Consumer Contracts Regulations 1999.
I don't recall seeing any news of anyone doing this so far but I could be wrong.

George

.

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