Eclipse in bed with Talktalk?
- From: Andy Champ <no.way@xxxxxxxxxxxxxx>
- Date: Mon, 25 Jan 2010 20:23:47 +0000
I've just been phoned by Talktalk, who currently do my phone calls. Once again they asked for my wife (who is on the account just 'cos she had some ID on her when we signed up) to talk about broadband even though she must have told them a thousand times that she knows nothing about it.
I've been thinking about moving anyway because we make darn all use of the 'phone as a 'phone - under a fiver of calls a month - and BT (!) might actually be a better deal. They get line rental anyway, and I'm not over enamoured with the Tiscali side of things after an experience involving formal complaints to OFCOM last year over a billing cockup, continued attempts to charge after transfer, yada yada.
Anyway the woman from Talktalk listed a bunch of ISPs _including_ Eclipse - I don't remember them all - and said that they were calling because they were all part of the same group, and I might as well consolidate into one bill.
Eclipse bought by Talktalk? WHAT? News to me, I didn't know that - but she assured me it was correct.
Eclipse don't seem to know. They think they are part of KCOM PLC, which IIRC is the Kingston on Hull telephone company as was. And I can't see anything on the web.
So - were Talktalk lying to me? Or have they (again) bought my ISP out from under my feet?
It's probably time I changed again anyway!
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