Re: Problems with Be
- From: martop <martop@xxxxxxxxxxxxxxxx>
- Date: Sun, 06 Jul 2008 18:27:39 +0100
Anyway, he has managed to get hold of another modem and we are going to try it this evening after their 24 hour check finishes. My question is:
Will any adsl modem pick up Be's signal and show as connected without changing any settings, or will we have to connect it to the pc and phone Be to get their settings first?
As a cable user I have very little knowledge of all things adsl.
I use a NETGEAR DG834GT for connecting to BE, you could pick one up from pc world, with the right firmaware it is better than the be box. ( in my experiance )
The settings are ADSL setting page of the router.
Multiplexing method = LLC-Based
VPI = 0
VCI = 101
I also clone the mac address of the be box, the be box mac address should be on a sticker under the unit. you can find the settings for router mac address on the basic settings page of the netgear.
Advice given here by other posters about getting BE to get off their arse and sort the BT side of things is correct, the BB contract is with BE, sometimes they need a good shove to do anything. BT will try and pass the charge for a call out back to you.
If they do end up coming out, they may test the BB connection with one of their 'own' routers and if it works, you get the bill. There is a possibility it could be the be box and it would be a lot easier if BE sent you a replacement, however from experience they are not so quick to offer a replacement so only using a router known to work with be to test can prove the be box is faulty.
A list of routers known to work with BE are on their support site but if you cant access that , here is the list:
BT Voyager 2110 (Note needs to be set to bridge mode rather than IPOATM, well for static IP anyway not sure about DHCP)
Belkin F5D7632-4
Belkin 8632 (N1 Vision incl. ADSL2+ modem)
Buffalo. Wireless-N Nfiniti™ Broadband ADSL2+ Modem Router
Linksys WAG54GS
Linksys WAG160N
Draytek Vigor 2820
Netgear DG834/DG834G v3, v4
Netgear DG834GT
Netgear ProSafe DGFV338 << (( I tried one of these it does work but it but the sync speed is around 5.8 where the DG834GT syncs at around 8.2 ))
Netgear DM111P ADSL2+ modem
Linksys WAG 300N
Linksys WAP200G
D-link 2640b
D-Link 2740B
WAG325N
BT Business Hub (2Wire 2700HGV)
Cisco 877 and 1801 (with recent IOS/firmware). (May support upload+ but not confirmed)
Netgear DG834/DG834GT V3,V4 Note: Requries firmware update.
Netgear DG834GT (Requires UberGt or latest Netgear firmware http://kbserver.netgear.com/release_notes/D103257.asp)*
--
Regards,
martop
.
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