Re: slightly OT: strange problem logging onto sites


"Iain" <x@xxxxx> wrote in message
news:4814fd8f$0$32058$da0feed9@xxxxxxxxxxxxxxxxx
tony h wrote:
Iain wrote:
Hi all

I built a PC for the mother-in-law recently, setup her Broadband and
all has been well until Friday. She can browse the web no problem but
can't log into Hotmail, nor can she log into Talk Talk to check her
account details. She presses "Sign In" after entering her details and
then nothing happens and I think it eventually times out. Trying to
assist over the phone I got her to log in as a different user (admin)
- no change. Got her to try it using IE (she uses FF by default) - no
change. I got her to put the domain in question in her trusted sites
in IE and retry - no change. I got her to start up in Safe Mode with
Networking and it worked, but as soon as she started up normally it
didn't. I also repaired/reset Winsock and a Google search led me to
get her to (re)register a whole bunch of DLLs but all with no success.

I'm getting the PC back to look at but I'm not sure what to do next.
Seems like lots of people have had this problem but I haven't found
any successful solutions yet.

Any help appreciated
Iain

hotmail and talktalk in the same post, MTU is the problem, change to
1472, should be sorted!
BTW, the setting is in the modem/router....

Hi Tony, thanks for your reply. I've got her PC here now and was having
the same result here. I tied the MTU you suggested on my router and also
on her PC, but no luck. After reading your post I went to the Talk Talk
website and they recommended 1432 & 1431 - they didn't work either.

Any more ideas?


Have you checked the date and time settings?



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Relevant Pages

  • Re: slightly OT: strange problem logging onto sites
    ... account details. ... any successful solutions yet. ... hotmail and talktalk in the same post, MTU is the problem, change to 1472, should be sorted! ... I tied the MTU you suggested on my router and also on her PC, ...
    (uk.telecom.broadband)
  • Re: slightly OT: strange problem logging onto sites
    ... account details. ... any successful solutions yet. ... Hi Tony, thanks for your reply. ... I tied the MTU you suggested on my router and also on her PC, ...
    (uk.telecom.broadband)
  • Re: slightly OT: strange problem logging onto sites
    ... I built a PC for the mother-in-law recently, setup her Broadband and ... account details. ... any successful solutions yet. ... hotmail and talktalk in the same post, MTU is the problem, change to 1472, ...
    (uk.telecom.broadband)