Re: SKY users beware
- From: Colin Wilson <REMOVEEVERYTHINGBUTnewsgroup@xxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 31 Jan 2008 21:38:05 -0000
After all that they continued to charge me for my broadband!
Ditto Pipex.
I had, however, changed my payment method in anticipation of this, and
when they charged me after the cancellation period was up, another
email found its way direct to the chairman and chief exec within
hours.
I simply pointed out that I considered it to be a fraudulent attempt
to extract money as the contract was finished, and would be taking it
further if not refunded forthwith. I think it took two days to hit my
account - longer than expected, but sooo much quicker than using
normal support email addresses :-p
.
- References:
- SKY users beware
- From: kraftee
- SKY users beware
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