Re: MAC Code when moving to Viegin Media


Arecibo wrote:

number1hatfielder@xxxxxxxxxxx wrote:

Hi,

I will shortly be moving to Virgin Media broadband and would like to
know if i really need to get a MAC code from my current supplier?

My supplier at present is Orange and have been advised that they take
forever to get a MAC code. Can i just cancel my Orange Broadband and
start using the Virgin? They overlap Virgin Is installed and Orange
Broadband will be cancelled after the installation date.

Hope someone can shed some light...

Hi Anthony

Yes, you must contact Orange and ask them for a MAC. You should not ask
for your service to be stopped. Orange should provide the MAC to you
within five working days. The MAC is valid for a period of 30 days from
the date it is issued. You should then present the MAC to your Virgin
Media who will then process the request and inform you of the transfer
date. You should find out from Virgin whether there is likely to be any
downtime or loss of service during the transfer process.

Just seen the reply for Jono. The above assumes that you are moving from one
ADSL provider to another. Jono is right, if you are moving to cable no MAC
is required.

--
Arecibo




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