Re: Router query

The Natural Philosopher wrote:
Kráftéé wrote:
The Natural Philosopher wrote:
Kráftéé wrote:
Graham J wrote:
However, if your broadband connection is so unreliable that you
need to monitor it, then you need to fix the underlying problem. The
only time a router might be expected to drop its connection
is if there is a nearby lightning strike which trips the power
momentarily.
Or if the port is reset at the exchange, or the card goes faulty ,
fuses blow, line fault, local strong emf (at the right frequency)
the list goes on.

If the OP does fill the need to monitor his connection all the time
then he should go to his ISP & tell (not ask) them to fix it.


Even when it may not be their fault, or their problem to fix?

What on earth are you rattling on about, you are paying for a
service,

Yes, but how much and for what service?

Are you paying for the ISP to debug your router and internal network
setup errors?

No you pay for their support in debugging your service/connection. If you
really have a network then you would look to the web, even possibly this
usenet group, to help sort out any problems..


If I were an ISP and you came to me with that attitude, I would give
you the worst possible support and hope you moved to someone else.

So if my router, supplied by you is not in synch you wouldn't offer any
support, you have a job waiting for you at most of the large ISPs who only
give lip service to any support with that attitude.

Is that in simple enough words for you to understand?

Yes it shows that you are very narrow minded & have no idea about customer
service at all.


.

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