Re: Virgin Media thought for the day
- From: Mark McIntyre <markmcintyre@xxxxxxxxxxx>
- Date: Sat, 27 Oct 2007 23:44:45 +0100
On Fri, 26 Oct 2007 14:16:54 +0100, in uk.telecom.broadband , Eeyore
<rabbitsfriendsandrelations@xxxxxxxxxxx> wrote:
Your idea that they're mostly OK as opposed to incompetent idiots as as much
speculation as anything esle.
Stats are easy to generate though.
How many customers does {ISP of your choice} have?
How many complain in the feedback groups?
I agree, these are only the tech-savvy customers but its still a
measurable metric.
--
Mark McIntyre
.
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