Re: Switching from Zen to BT Internet

Gordon Henderson wrote:

So you work for BT and can't get technical information? What hope
have the rest of us got!!!

Actually he is right. I've got the same decision to make, over the
next couple of months, & I have phoned the contact line to be told
that the person to take any queries up with is my Lev.1 the most
untechnical person I know. As for BT Vision I've actually found out
more by going to a John Lewis store than what has been forthcoming
from the great conglomerate.

All supposed technical imformation has been dumbed down so much that
it is virtually worthless.. I can't even find out whether the VOIP
phone will still work if the Wifi is turned off (not as obviouse as it
first looks, as it is supposedly a dect phone so may or may not).

The only good thing about it is that the people who already have a DSL
service, but not with BT Broadband thru direct payment from their
wages, are way down in the list so hopefully some of the questions
will be answered by my colleagues problems before I have to jump


.