Re: One of three PCs is losing Internet Connection - help sought
- From: km <osb@xxxxxxxxx>
- Date: Sat, 05 May 2007 14:36:16 +0100
On Sat, 5 May 2007 13:58:35 +0100, "Graham"
<graham@xxxxxxxxxxxxxxxxxx> wrote:
"km" <osb@xxxxxxxxx> wrote in message
news:dbpo33hml9fkt6ih7q249k90mlmd1cpets@xxxxxxxxxx
On Sat, 5 May 2007 11:03:28 +0100, "Graham"
<graham@xxxxxxxxxxxxxxxxxx> wrote:
"km" <osb@xxxxxxxxx> wrote in message
news:dg7n3350lo7i4ba8jsprq1446s1ge2ilbd@xxxxxxxxxx
On Fri, 4 May 2007 17:21:11 +0100, "Graham"
<graham@xxxxxxxxxxxxxxxxxx> wrote:
"km" <osb@xxxxxxxxx> wrote in message
news:qdfm33habmp5cgu4tkvtl1v8mrb0kimcp4@xxxxxxxxxx
The most recent computer I have put together runs with WinXP and as
far as I can recall all the settings I made at installation are the
same as two other PCs that I have for the family.
All are connected to the Internet via the same router/modem
(D-LinkDSL-300G+ and a Belkin 4 port cabled router).
The new PC loses connection to the Internet - this seems to happen
after Internet access and then an hour or so of inactivity. The other
2 PCs remain connected. To re-establish contact I have to turn the PC
off and start again.
Is it likely that I have a setting doing this, that I inadvertently
allowed? Any suggestions? I cannot see anything obvious that is
causing this.
When you lose connection to the internet, check whether you have a
connection to the router.
The command
IPCONFIG /ALL
will show the default gateway, i.e. the router Try pinging that
address.
Alsmost all routers have a web page built in - so you should be able to
see
the router status.
If you can ping the router but not see its web page, then there is a
problem
with your browser.
Report back ...
to Roger and Graham
Have completed the ipconfig/all comparison and both were identical.
ZoneAlarm is installed on both so I started a check of that. Turning
it off allowed Internet access. Not sure why it is allowing access
initially and then at a later time denying it. I note that the other
PC's with ZoneAlarm have Medium Security and this was High so assume
this is the root cause.
Will see if the new setting to Medium prevents recurrence of
disconnection tomorrow.
Zone Alarm is all very well, but you have to understand how to configure
it.
Given that you have a router, the Windows built-in firewall is perfectly
adequate and if you do not make any attempt to reconfgure it then you
should
have continuous connectivity. Ditch the Zone Alarm!
Unfortunately I cannot see that the Windows Firewall stops/or warns of
attempts made by programmes on the computer to connect to the Web. I
don't want programmes making adjustments without my agreement. There
are a number which do this every time they are used e.g. Adobe Reader
and some such as Real Player that do it all the time.
By far the safest solution to this is not to use these programs. Adobe can
be configured not to "phone home", but Real Player should probably be
removed .... Windows itself can be configured never to ask for updates.
If you want this sort of warning then you must learn how to configure and
manage Zone Alarm
It's unfortunate that after being helpful that you resort to rather a
patronising tone about "learning" to use ZoneAlarm. The programmes I
quoted are just an example of programmes phoning home. Nearly every
programme released nowadays has hidden agenda's. It is by far an
easier option to cover this aspect by having ZoneAlarm warn me rather
than plough through all options of all software to avoid phoning home.
A lot of programme writers go out of their way to make it difficult to
block this action. I have no difficulty in setting up ZoneAlarm to do
this for me, I don't know why you should think that I have. The only
problem appears to be that a later version of ZoneAlarm has some
unclear control of the Router's usage.
km
.
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