Re: One of three PCs is losing Internet Connection - help sought

On Fri, 4 May 2007 22:16:41 +0100, Clint Sharp
<clint@xxxxxxxxxxxxxxxxxxxx> wrote:

In message <qdfm33habmp5cgu4tkvtl1v8mrb0kimcp4@xxxxxxx>, km
<osb@xxxxxxxxx> writes
The most recent computer I have put together runs with WinXP and as
far as I can recall all the settings I made at installation are the
same as two other PCs that I have for the family.

All are connected to the Internet via the same router/modem
(D-LinkDSL-300G+ and a Belkin 4 port cabled router).

The new PC loses connection to the Internet - this seems to happen
after Internet access and then an hour or so of inactivity. The other
2 PCs remain connected. To re-establish contact I have to turn the PC
off and start again.

Click start menu, click run, type in cmd and click OK, type IPCONFIG
/renew After a few seconds if you're using DHCP it should come back and
show you the newly acquired IP address. If it comes back with 0.0.0.0
then you've got a cable/router/NIC problem, you need to fault find by
substitution. However;

If you're using USB network stuff (and I believe it can happen with
PCI/integrated devices, not seen it but..)
Open control panel, select network connections, take a look at the icons
in there, if the one you use to connect to the router is greyed it's
disabled. Right click it and select enable. If it's not disabled or it's
come back to life, then double click it, select configure and then power
management, uncheck 'allow the computer to turn this device off to save
power'

Reboot the PC. Test.
Is it likely that I have a setting doing this, that I inadvertently
allowed? Any suggestions? I cannot see anything obvious that is
causing this.


km

I will use the renew command next time problem occurs. Hopefully the
issue is related to ZoneAlarm and that altering security level will
correct it.

Have just seen that this PC (problem) has latest Free ZoneAlarm but
the others are still showing an earlier version. Wonder how relevant
that is? Turning ZoneAlarm off then using Internet browser allows
access. Same applies to Usenet access.

km
.

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