Re: BT Home Hub


"Phil B" <phil.remove.brady@xxxxxxxxxxxxx> wrote in message
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"Richard Brooks" <richardbrooks@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
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Phil B said the following on 29/04/07 12:47:
"Graham" <graham@xxxxxxxxxxxxxxxxxx> wrote in message
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[snip general introduction]

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
BUT that media disconnected is odd - says that it has no physical
connection FROM the router - which flies in the face of the ping
working.
Look at Millan's reply - it clearly shows that "Media disconnected"
refers to the wireless connection - which is entirely reasonable since
he is connecting using an ethernet cable.

--
Graham J



Oops! Quite right Graham. Sorry!
Forget all that stuff about intermittent connections.

Let's summarise.

This occurs sometimes on computer power up.
Router is at factory default following all the resetting.
Router lights suggest it is communicating with the external network.
Physical connection to computer seems okay.
It has an IP address so DHCP broadcast requests are working.
Ping of the router works.
Web access to the router does not.

Where does that take us?
Are we looking at a software firewall issue - blocking port 80 or the
browser perhaps?

Phil

I'll throw in a very abstract piece of interest and you are free to shoot
it down if you like.

Having had delivery of the BT Home Hub I had no end of troubles for
nearly a week, three centre lights all on, no web connection. India and
the UK helpdesk (spending over half an hour on each) could not help me so
I decided to do a search for a newer driver for it. Immediately it got
itself sorted and working perfectly, so the driver for it that came on
the disk supplied with it possibly could not have been the best one for
the hardware that was in the very same box!

<http://www.btopenworld.com/broadband/adhoc_pages/driver_homepage.html#yahoodrivers>

I was even helpful (or stupid) enough to phone the helpline, what I did
to resolve the issue so they took a note of it to tell their supervisors
and spread the news. Well, it was more entertaining than half an hour of
"it must be your USB cable then!" to which I replied "what, the very same
one I have been using for over two years on my BT Voyager 205 ADSL box
without problems until seconds ago and also the USB cable that came in
the box ?"

Thanks BT and I look forward to your helpline charges to me in my next
bill.



Richard.


--
"Initiative is punishable."
Russian business saying.

Richard,
The HH certainly is rather idiosyncratic and I am unhappy that everything
can change at an update.
Were these drivers USB ones? If so then they are not needed by Millan as
ethernet is being used.


Millan,
Have you resolved your problem? What is your firewall setup? Have
you loaded two firewalls? Has your firewall been told that IE7 is to be
trusted and allowed to make outgoing calls?
Phil
Hi Phil

Still the same I am affraid. I am using Zone Alarm with the XP firewall off.
Yes, its trusted. If I reset the Hib all is well and it works perfectly.


.

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