Re: ADSL connection username change (bt_test) - Side effects?


"Jim Howes" <sewoh.mij@xxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:et8jak$s3q$1$8302bc10@xxxxxxxxxxxxxxxxxxx
Demon, among others, suggest, in the event that your connection does not
automatically re-establish itself after a failure, that you use the BT
Test
login before trying again.

I.e. set the username to bt_test@startup_domain
The password not actually mattering, but "test" has been suggested,
probably to
get around systems which will not accept a blank password.

My question is, does using the BT test login have any side effects.

Is the ISP asking users to do this
A) Simply to check that the User->DSLAM->ATM network connection is
functional
or
B) To reset some esoteric frobnitz somewhere that otherwise prevents
perfectly
good usernames and passwords from working.

Reason being, I had occasion to fix someone's talktalk[1] login yesterday.
The
router had been down since Friday showing 'Authentication failures'.
TalkTalk
helpdesk were as useful as ever (Absolutely clueless, rude, and pathetic
does
not even begin to cover it). I tried several variations of different
passwords
that were suggested by various TT documentation to no avail.

Eventually, I tried the BT Test login (not one of the moves suggested by
the TT
helldesk) and the connection sprang to life; then tried the
username/password
we had been trying all along, and that continued to work, and the
connection has
been up since then with no further trouble.

I hate to say it but isn't it possible that Talktalk were right all along,
namely that it was a password/username issue?

Even if the user *hasn't* changed any settings, occasionally routers b*gger
these things up all on their own and re-entering the details will sort
things out. Has you tried re-entering the username and PW prior to trying
the BT test? If you had then clearly I'm talking bollocks and there may be
something in your theory of the BT test un-bunging things somehow, but
routers do funny things on their own sometimes.

My router recently locked me out of MAC code filtering settings and it was
only after a hard reset and re-entering everthing manually (i.e. not from a
saved back-up) that I got things working again. The back-up clearly
contained data that had been corrupted by the router.

Tim


.

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