Re: Wanadoo/BT ADSL

Wanadoo tell us that BT have ceased in error the ADSL service on our
dedicated BT line (voice service remains).

Did you make any changed to your BT account, such as change of name,
telephone number or a change from business to residential (or vice versa)
account around 21st March?

If you did. this is probably why BT did the cease, and it is'nt Wanadoo's
fault.

The delay you are experiencing for reactivation is the normal delay for new
service provision to a line. It normallt takes 5-7 working days.

Steve
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