Re: Wanadoo alledge "Ofcom put cease order on your ADSL line"
- From: "David Wade" <g8mqw@xxxxxxxxx>
- Date: Fri, 31 Mar 2006 19:31:01 +0100
"Colin Forrester" <colin@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:494jqeFmdcmgU1@xxxxxxxxxxxxxxxxx
Joe Butler wrote:have no
The bottom line is that the customer is loosing money every day they
mostweb access (e-mailed orders, on-line CRM system, etc.). What is the
rapid way to get the ADSL back again?
As he is using ot for business he is in breach of the Wanadoo T&C which
say:-
"You acknowledge and agree that the Services are intended for residential
use only. You will ensure that anyone you permit to use the Services is
aware that the Services are intended for residential use only. Neither you
nor anyone you permit to use the Services will do so for business purposes"
These are from the current "capped" T&C. The uncapped version was similar
The customer must take up this issue with its ISP directly i.e. the
company being paid for Broadband provision.
The loss of money needs to be quantified - before attempting a claim.
In any event the conditions of the service will help identify the
complaint procedure and any automatic compensation due.
.
- References:
- Wanadoo alledge "Ofcom put cease order on your ADSL line"
- From: Joe Butler
- Re: Wanadoo alledge "Ofcom put cease order on your ADSL line"
- From: Colin Forrester
- Wanadoo alledge "Ofcom put cease order on your ADSL line"
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