How best to resolve ADSL problems?

A number of people in our village have perpetual problems. Others
including myself are fine. We can only get 512k because of the
distance to the exchange.

Those with problems get either fobbed off by BT or have endless and
fruitless conversations with someone in India.

With dial-up it was easy just to take a working laptop to the problem
spot and test out.

Anyone got any tips on how best to get to the bottom of the problem
installations?

Many thanks

--
AnthonyL
.

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