Re: I'm worried
- From: "Brian G" <brian@xxxxxxxxxxxxx>
- Date: Sun, 12 Feb 2006 12:27:37 +0000 (UTC)
Reg Edwards wrote:
Dear Experts,
I have received the following e-mail from BT Yahoo.
I have never had any previous connection with BT Yahoo.
I use BT Broadband with facilities to send e-mails.
I do not properly understand the message.
I do not fully understand how the Internet works.
Since being on BT Broadband I have never used a dial-up connection.
Don't know how to. Never need it. I have been on BT Broadband for
several years with only the usual problems. I have been able to send
and receive e-mails.
I use Windows 98, IE and OE.
QUESTION
I tried the phone number but got nowhere.
I'm wondering what to do.
If I do nothing, after 45 days, will I still be able to send and
receive e-mails? Or will that service disasterously disappear?
What has it got to do with BT Yahoo anyway?
----
Reg
==========================================
----- Original Message -----
From: "BT Yahoo! Internet team" <btyahoointernetteam@xxxxxxxxxxxxxx>
To: <g4fgq.regp@xxxxxxxxxxxxxx>
Sent: 10 February 2006 10:47
Subject: Your BT Yahoo! account status - please read!
BT Yahoo! Internet
Your BT Yahoo!
account status
Dear Reg,
Please read this important message about your BT Yahoo!
account.
If you're using a BT Broadband account
You have received this email because you haven't yet
registered your original Pay-as-you-go email address as
a broadband email address.
Important - action required, please
To keep g4fgq.regp@xxxxxxxxxxxxxx, please call us
on 0870 241 4567^1 to move it to your BT Broadband
service.
If you're using a Pay-as-you-go account
In a recent review, we found that you're registered as
a BT Yahoo! Pay-as-you-go customer, but you haven't
accessed your account using the Pay-as-you-go^2 dialler
for at least 45 days.
In our terms and conditions, which you accepted when
you signed up, you agreed to access your account using
this dial-up number at least every 90 days.
This email is to let you know that, unless you access
your BT Yahoo! Pay-as-you-go service in the next 45
days, we'll assume that you no longer need your account
and email address and we'll stop your service.
If you don't do anything, there'll be no further
warnings from us and your account will be closed in 45
days' time.
If you still want to use your Pay-as-you-go account,
all you need to do is dial up using the Pay-as-you-go
icon on your desktop, within the next 45 days. Please
note: to maintain your account you must use this
dialler every 90 days - accessing your email via
webmail on another connection won't be sufficient.
If you no longer have the Pay-as-you-go dialler, you
can download it here
http://help.btinternet.com/yahoo/internet/payg
If you'd like to find out about monthly fixed-fee
access products, please click here
http://www2.bt.com/static/i/btretail/consumer/broadband/btyahoo/
Best regards,
BT Yahoo! Internet team
bt.yahoo.com
http://bt.yahoo.com/
^1 8am to midnight. Calls charged at National rate. 5p
minimum charge.
^2 5p minimum charge.
^3 £1.50 includes VAT. Payable by credit card, debit
card or Direct Debit.
Please note that you have received this email because
it contains important service information about your BT
Yahoo! Internet account. Should you wish to receive
additional information about offers and new services,
please update your profile by logging in to My Account
and clicking on 'Update personal info'.
Update your preferences now
http://bt.yahoo.com/myaccount
Please note: this is an automatically generated email
for your information only. We're sorry, but we can't
respond to 'replies' to this address.
Reg,
Have you ever had a dial-up account with BT such as BTInternet Anytime or
the like, and perhaps moved to another ISP and kept your old BT Internet
e-mail address on a Pay-as-you-Go basis?
If you have, you have to connect to that account using a dial-up connection
within a 90 day period to keep it active - if you don't they close the
account.
I believe that as you are now on BTBroadband, you should be able to transfer
the e-mail address to that - pop over to bt.broadband.support and you should
get a definitive answer from someone more knowledgeable than I on these
matters.
Brian G
.
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- I'm worried
- From: Reg Edwards
- I'm worried
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