Re: Onetel Broadband goes Talk Talk

Sonoglenn wrote:
> Are all OneTel broadband customers aware that OneTel is being taken
> over by Carphone Warehouse (i.e Talk Talk)?
>
> Whilst having yet another arguement with a OneTel customer services
> (in India) re. my 9 nine month wait to be migrated from 512kb to 2mb
> Broadband, the supervisor revealed that they have suspended all
> existing customer migration as they are being taken over by Carphone
> warehouse.
>
> When asked if they were informing New Customers of this fact, the
> reply was, "only if they ask".
>
> This is a perfect example of how OneTel treats its customers.
>
> Avoid them at all costs !!

Well at least they tell you, a certain ISP denies all knowledge even
when asked, then spring it on their users at a whim, penalising those
who retrospectively broke the 'new' conditions....


.

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