Re: New NTL user Connection Problems

John Farley wrote:
> My daughter has just move to a new shared house for her last year in
> Uni.
> The 4 of them have just arranged to get NTL cable internet installed.
>
> We have tried 5 different PCs on the modem and none of them can
> connect, saying wrong IP address; but not being too specific about it.
>
> Called NTL help. First reaction was to blame the PCs, unlikely as
> they all have connections in their homes. NTL walked through all of
> the standard things and could find nothing wrong with the PC set-up.
>
> NTL sent an engineer round this morning.
>
> He connected his fairly ancient laptop running Windows 98 onto the
> modem. It worked.
>
>
> Well, he says, the modem works, NTL does not have a problem here and
> left.
> Any ideas of what might be causing the problem?

Set the PC's to obtain their IP adresses automatically, in other words
make sure that they aren't fixed. Then, after attatching one PC reboot
the modem & then reboot the PC, should work (oh yes make sure the fire
wall is turned off as well, you can turn it on after you've sorted it
all out).

If the girls all want to use the connection at the same time you'll need
a cable/broadband router (not an ADSL router). Here again connect
everything together (making sure that all PC's are on the same sub net
as the router, easiest way is to have the router as a DHCP server &
allow that to allocate IPs to the PC's).

Then, after turning everything off, reboot the CM, wait for that to
settle down & reboot the router, then the PC's...


.

Relevant Pages

  • Re: NTL & Broadband
    ... >>> they produce can be connected to the PC via either Ethernet or USB. ... >>> broadband router, rather than a standard adsl wireless router. ... >>> NTL supplied modem from the ethernet port, ...
    (uk.telecom.broadband)
  • Re: Suggestions for remotely rebooting a DSL modem
    ... After consideration of the "trained animal through small hole" option, I decided there was too much of a security risk having to open a port because of the possibly of a malicious small trained animal gaining access through the open hole by either using a brute force entry or spoofing my trained animal. ... I don't see why a similar feature couldn't be added to the modem firmware. ... A simple "soft reboot on no ping response" feature. ... It also depends what else you use the router for, ...
    (microsoft.public.windows.server.sbs)
  • Re: NTL & Broadband
    ... >>> believe that he'd have to purchase something called a wireless cable ... >>> broadband router, rather than a standard adsl wireless router. ... >>> NTL supplied modem from the ethernet port, ...
    (uk.telecom.broadband)
  • Re: NTL & Broadband
    ... >>> He has the modem that NTL has provided which serves a desktop PC. ... To do this he either wants to replace the NTL ... or tag on an additional router that would give him ... >> ethernet router & a wifi access point. ...
    (uk.telecom.broadband)
  • Re: Why The Need To Reboot ?
    ... You're saying that your router takes longer to boot that your PC ... I ask because all of the small routers I've met reboot in < 30sec, ... The modem sometimes take 10 minutes before I can connect to the web. ... However, after complaining for the sixth month in a row about slow DSL speeds to the ISP, the last time I rebooted the modem it was back up in approximately one minute. ...
    (microsoft.public.windowsxp.basics)
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