Re: Tiscali overcharging for superseded services



On Thu, 29 Sep 2005 20:14:33 +0100, "Kraftee"
<kraftee@xxxxxxxxxxxxxxxxxxxxxxx please we're bristish.com> wrote:


>Yes the download speed does look dire, but what service level were they
>actually paying for? Tiscalli provide most (where possible) of their
>services via a 2Mb datastream connection, turning the speed down at
>their end to the level which the end user is paying for. So yes you
>would see a 2Mb connection but as to the actual speed only your
>associate can tell you..

The service doesnt even come close to the 512 kb/sec it was originally
installed as.


greg

--
"Access to a waiting list is not access to health care"
.