Re: Packet loss - 2 weeks now - is it just BT?
- From: Muxton <jake@xxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 29 Sep 2005 20:29:36 +0100
On Thu, 29 Sep 2005 19:57:04 +0100, nospamx1@xxxxxxxxxxx wrote:
>
>Hi,
>
>Spent two weeks trying to get BT to fix a massive packet loss
>situation. I can log-on to BT Yahoo BB 2Mb/s and very occasionally get
>a great logon with zero packet loss to sites such as
>
>www.btinternet.co.uk
>
>www.claranet.co.uk
>
>But, normally over several days and 30-40 logon's, I get between %20
>and %50 packet loss continually during that logon session. When I get
>zero packet loss, that is how it stays - from first logon to a day
>afterwards. With the %20-50 packet loss the connection is terrible -
>pages do not laod properly, news connections drop - file xfer's are
>awful.
>
>BT have run tests and the exchange confirms that my line has very low
>loss and with my firewall down, tests from the exchange to my PC
>proved to the BT engineer that there were no problems from the
>exchange to my PC and vice-verse - zero loss and everything fine,
>During this time, whilst talking to the BT engineer, I had %45 packet
>loss to the above addresses. Two days on and late Wednesday evening I
>logged on for the umpteenth time and got zero loss - everything has
>been fine for best part of 24 hours - still zero loss and brilliant
>connection and speeds - just like it used to be everytime two weeks
>ago.
>
>I have them looking into this. If they cannot sort this - will moving
>to the likes of Zen be better, or do they use some of the kit in the
>exchange that may be the cause of the problme?
>
>The sites above and similar, show the amount of loss I get during that
>logon - and that reflects into how good or poor or plain awful that
>session will stay.
Have you borrowed another router/modem to rule out your own hardware
being at fault?
If you run a traceroute (to any host) when you get packet loss do you
see any fundamental differences in the route compared to periods of
zero packet loss? You only need to look for differences in the first
few hops.
Jake
.
- References:
- Packet loss - 2 weeks now - is it just BT?
- From: nospamx1
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