Re: OT:EBuyer warning

On Thu, 29 Sep 2005 15:31:32 +0000 (UTC), David Gouge <d@xxxxx> wrote:

>Tony wrote:
>> If anyone is considering buying any goods from Ebuyer, think again. I am
>> currently waiting for a resolve of missing items in my order after almost
>> one month since the order was placed. They rarely answer any communications
>> from customers, and their 0845 line cuts you off immediately after wasting
>> your money on the call, constanly reporting that the line is busy and
>> advising you to try again later (I've made over 30 calls to this number, and
>> still not managed to get to speak to anyone.... sometimes it will keep you
>> on the line for 15 to 30 minutes, suggesting that you are in a queing
>> system, before cutting you off, thus wasting even more money for you
>>
>> You have been warned. Steer clear of Ebuyer, I wouldn't like to think that
>> you get caiught up in their mess, as I have done.
>>
>> I don't think its acceptable to have to wait a month to resolve a problem
>> like this.....
>>
>>
>
>Phew, thanks. I was just about to place my, give or take, 20th order
>with ebuyer, but now i've read that, i'll ignore the 20ish times they've
>given me nothing but good service and just go on your one lonely rant.
>
>Again, cheers!

Very good way to put it! I have order many £1000s from them in many
orders and never once had a problem.
--

Shevek

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Relevant Pages

  • Re: OT:EBuyer warning
    ... currently waiting for a resolve of missing items in my order after almost one month since the order was placed. ... They rarely answer any communications from customers, and their 0845 line cuts you off immediately after wasting your money on the call, constanly reporting that the line is busy and advising you to try again later (I've made over 30 calls to this number, and still not managed to get to speak to anyone.... ... with ebuyer, but now i've read that, i'll ignore the 20ish times they've given me nothing but good service and just go on your one lonely rant. ...
    (uk.telecom.broadband)
  • Re: OT:EBuyer warning
    ... > If anyone is considering buying any goods from Ebuyer, ... > currently waiting for a resolve of missing items in my order after almost ... and their 0845 line cuts you off immediately after wasting ... > system, before cutting you off, thus wasting even more money for you ...
    (uk.telecom.broadband)
  • OT:EBuyer warning
    ... If anyone is considering buying any goods from Ebuyer, ... and their 0845 line cuts you off immediately after wasting ... system, before cutting you off, thus wasting even more money for you ... I don't think its acceptable to have to wait a month to resolve a problem ...
    (uk.telecom.broadband)
  • Re: OT:EBuyer warning
    ... >>> If anyone is considering buying any goods from Ebuyer, ... >>> currently waiting for a resolve of missing items in my order after ... >>> system, before cutting you off, thus wasting even more money for you ... the expected delivery date. ...
    (uk.telecom.broadband)
  • Re: OT:EBuyer warning
    ... >>> If anyone is considering buying any goods from Ebuyer, ... >>> currently waiting for a resolve of missing items in my order after ... >>> system, before cutting you off, thus wasting even more money for you ...
    (uk.telecom.broadband)