Re: Impact of hardware with bad SNR & Attenuation

In article <4315e7fb$0$21365$db0fefd9@xxxxxxxxxxxxxx>,
alan.skye@xxxxxxxxx says...
> Hi Alex,
> Thanks for the response. Would you mind if I asked my friend to contact you
> direct as he is with your ISP and this matter has been dragging on since the
> 6 Aug when our lines locally were activated. He is getting increasingly
> frustrated with the lack of action from BT.
>
> Alan
>

Hi Alan,

He can contact me, but I'll be brutally honest, I'm only working for
PlusNet for one more day so I'm not sure I'll get a chance to chase this
up, especially if the fault is with BT High Level Complaints. He may be
best off calling our support guys or using the contact us system on the
website if he doesn't hear anything from me directly.

Regards,
--
| Alex Crosby Broadband Solutions for
| Broadband Faults Analyst Home & Business @
| PlusNet plc www.plus.net
+------ PlusNet - The smarter way to broadband ------
.

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