Re: Impact of hardware with bad SNR & Attenuation

Thanks Alex. I will suggest that he tries Support again though they do not
seem to getting very far with BT.
Regards,

Alan

"Alex Crosby" <tma20@xxxxxxxxxxx> wrote in message
news:MPG.1d7ffe804c41198598969f@xxxxxxxxxxxxxxxx
> In article <4315e7fb$0$21365$db0fefd9@xxxxxxxxxxxxxx>,
> alan.skye@xxxxxxxxx says...
>> Hi Alex,
>> Thanks for the response. Would you mind if I asked my friend to contact
>> you
>> direct as he is with your ISP and this matter has been dragging on since
>> the
>> 6 Aug when our lines locally were activated. He is getting increasingly
>> frustrated with the lack of action from BT.
>>
>> Alan
>>
>
> Hi Alan,
>
> He can contact me, but I'll be brutally honest, I'm only working for
> PlusNet for one more day so I'm not sure I'll get a chance to chase this
> up, especially if the fault is with BT High Level Complaints. He may be
> best off calling our support guys or using the contact us system on the
> website if he doesn't hear anything from me directly.
>
> Regards,
> --
> | Alex Crosby Broadband Solutions for
> | Broadband Faults Analyst Home & Business @
> | PlusNet plc www.plus.net
> +------ PlusNet - The smarter way to broadband ------


.

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