Re: Sony STB lost EPG once again


"dylan30" <dylan30@xxxxxxxxxxxxx> wrote in message
news:eoGdnZQuNM9W93TYnZ2dnUVZ8sGvnZ2d@xxxxxxxxxxxxxxxxx

"Mike Henry" <{$mrtickle$}@nospam.demon.co.uk> wrote in message
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In <iLydnUf-vtuMx3TYnZ2dnUVZ8qWhnZ2d@xxxxxxxxxxxxxx>, "dylan30"
<dylan30@xxxxxxxxxxxxx> wrote:
"Adrian A" <anca@xxxxxxxxxxx> wrote in message
news:yuadnY9b0pHS1HTYRVnyhAA@xxxxxxxxxxxxxxxxx
dylan30 wrote:
The PC is a general purpose computer, designed to be loaded with
software
and operated by the owner. Lots of documentation and standards are
published about it and are freely available. Software updates are
available.

Sony STBs are entirely different. They use proprietary designs,
without freely available documentation. There is no alternative
software or updates
available for users to install. There is no way of modifying the
software installed on the box.

In short, it's supposed to work, and if it doesn't it's not fit for
purpose.

--
David Taylor

If it was working and he updated the firmware the shop will not
except it back cause it was fit for purpose when sold. The owner has
altered the box (firmware) and made it unfit for purpose. The shop
may send it back to the manufacturer for repair or they may tell you
to do it yourself. Either may they will not take it back.

Adam

The firmware was updated by the manufacturer, *not* the customer, who
wasn't
given a choice. You clearly have no idea how things work.


Fine as stated in my post the manufacturer will have to sort it. He can
not
take it back to the store as the turkey stated.

You are wrong. Under the Sale of Goods Act, the contract is with the
retailer, not the manufacturer.


wrong ! The goods have been altered. See above

adam



http://www.tradingstandards.gov.uk/cgi-bin/bglitem.cgi?file=badv073-1011.txt

Exceptions: when the consumer cannot make a claim

A consumer has no rights in respect of defects that are brought to his/her
attention before the sale, or if the consumer examines the goods before
purchase and any defects should have been readily noticeable.

A consumer also cannot claim for damage he/she causes to himself/herself, or
if they damage the goods or if he/she simply changes his/her mind about
wanting the goods.

A consumer cannot claim if he/she chooses the product himself/herself for a
purpose which is neither obvious nor made known to the trader, and he/she
then finds that the item is simply unsuitable for that purpose.

A consumer has no rights to claim for faults that appear as a result of fair
wear and tear.


By updating the firmware the consumer has damage the goods !!!! no legal
obligation by shop take up with the manufacturer


.

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