- From: vic@xxxxxxxxxxxxxxxxx
- Date: Sat, 1 Dec 2007 14:56:40 -0800 (PST)
Has anybody else found problems in cancelling their subscription?
I was not intending to renew with Racing UK during November 2006, but
because I did not give notice 30 days prior to 3rd November 2006 I had
to let that year subscription stand.
They have just taken a further year subscription from my Barclaycard
5th November 2007 which ignored my previous cancellation instruction.
They have now taken £360 from me over the two years for something that
was supposed to be cancelled at the end of the first year.
They currently quote Racing UK costs £9.99 per month for SKY
England, Scotland and Wales* No Contract
I had a conversation with a most obnoxious Scottish woman in their
office who was not listening to anything that I said and just kept
saying that I had to give 30 day notice. She could not get it in her
head that I had given almost one year of notice directly after the
It is impossible to talk to people like this and therefore have made a
claim against Barclaycard for the return of the subscription.
Has anybody else had this problem?
I have made a claim against Barclaycard as it seems impossible to talk
to anybody at Racing UK that is not a complete idiot.
It would appear that they have a high desperation level and are using
every ploy to maximise cash flow from customers that have cancelled
This is not an acceptable standard of operation for an honest and
Can I take any further action against this company?
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