Re: miscreant pooter Part 2: Advice gratefully received.


A fortnight ago, I gave away my spare spare router modem, which I got SFP when I changed ISP and was still shrink-wrapped, to a friend.

Therefore, last weekend, my connection starts playing up. It seemed to have an ADSL link (though one light which maybe should have been on was not) so after a bit of rebooting and swapping leads, I assumed it was an ISP issue.

And promptly found at 5PM Saturday that their support lines appear to close at 4.30PM Saturday til 8 AM Monday.

Therefore, in desperation, I swapped the modem to another, and it all worked again.

For a while. Then it was dropping the link again, sometimes cured by rebooting the router, but at other times I could not even log into the router, and this was only solved by unplugging it and turning it on from scratch. This evening it has been behaving better in that way, but I am getting long delays or timeouts even when the modem is still apparently properly connected and logged in. Pinging major sites like google or bbc give wildly varying results from 100% success in 30-40ms, to 100% packet loss. That is if it can even manage the DNS lookup.

I had a nice log file of some of the disconnections, but that now appears to have been overwritten!

Can't decide whether the problem is purely at the ISP end, purely with one or other or both of my router modems, or a combination of all three. Given the somewhat flaky nature of some tech support, I don't really want to start trying to troubleshoot a problem with them with a dodgy modem.

Any ideas?

--
JonG
"Oh Lord, keep your arm round my shoulder
and your hand over my mouth"
.

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