Re: XP won't load web pages.



John wrote:

>
> Krusty,
>
> Let's go back to the basics (please don't think that I'm
> patronising in any way here).

Not at all old bean[1].

> Am I right in thinking that you are
> connected to an ADSL router using Ethernet?

Yep. PC --> Broadband router --> ADSL2 Modem.

> If it is Ethernet, then you will have
> an IP address and subnet mask - you say that you are not using DHCP,
> so you must have entered the address and mask manually as well as the
> DNS settings. Also you will have entered the default router (the IP
> address of the routers Ethernet port.

Yes to all of the above. 192.168.1.111 as IP, 255.255.255.0 subnet,
router IP as gateway, Bulldog DNS servers as primary & secondary DNS.

> If all of these are correct, we'll do a little ping / tracert.
>
> Open a command window from the XP start menu / run / type cmd.
>
> Now ping the PC's IP address. Does it work?
> Next ping the default router's address. Does it work?
> If the above all work, try pinging the DNS servers. Do they respond?

I haven't tried pinging the above, but will when I get a chance to have
another play. I did however ping & tracert a couple of places such as
www.sony.com, & they worked fine. However the websites wouldn't load
using either the domain or IP.

Big but - Google loads just fine, & I can search in web, groups &
froogle no problem. However clicking any of the resulting links fails
miserably. Mozilla.com also loads. Just to clarify, this is a brand
new, clean install of XP, on a newly formatted drive, so it can't be
picking up anything from a cache.

> Now look at name resolving.
>
> From the same command window above, type nslookup www.cisco.com do
> you get a response?

I'll add that to the list of things to try.

> If all the above work, then we are looking at something above the IP
> connectivity layer and we'll look at that later.

Okey doke - I'll let you know the results in a while.

[1] You patronising *** ;-)

--
Krusty.

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