Re: Buying blind



>The fact that the box had already been opened once (the
>end flap was pulled out and distorted) made me more reluctant to stick my
>hand in my pocket - how am I to know that the contents haven't already been
>damaged during previous handling? If distraction was their concern then
>they
>were both happy to explain the packaging problem simultaneously.........

"how am I to know that the contents haven't already been
damaged during previous handling?"

Could this be the reason why retailers don't want "potential" customers to
open the box ?

the new Hornby items are scale models, and are easier to damage with scale
connecting rods the tiniest of plastic bits ( like on 08`s roofs ), and bits
and pieces on the models.

a guy that came into my shop yesterday wanted to look at one of the
"superior model" engines with the new packaging, and compared it with a
older version flying Scotsman, so I opened the new packaging with the two
part polystyrene gently lifted the loco out, he took the other Scotsman out
( in the older style packaging, I noticed he pulled it out by the buffers,
after comparing the two he bought the new model, but my point is if every
customer pulls the new models in the same way something's going to brake.

on a similar note Charlie on DC Kits / DE Video has a problem in that people
take the DVD's out to see if they are new ( which they are ), but they say
that the DVD's have finger prints on them ! the answer is that people like
the customer who has just taken the DVD out of the packaging has put there
own finger prints on the DVD or the customer before who then buys a
different DVD

kindest regards

Simon Judd

http://www.modeldepot.co.uk


.



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