Re: totally OT BT

"Peter" <peterdring@xxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:dtddeo$62a$1@xxxxxxxxxxxxxxxxxxxxxxx> we have had a really bad day ,
the least of which was a phone bill from BT
for £750. just our fax line which is normally £30 or so. it would appear
our
computer has been hacked. anyone else had this problem. please don't say i
do not have spam filter as i use hubbie's outlook express and he will not
entertain a spam filter
any advice appreciated, we have contacted BT, wanadoo and ofcom but they
are
all passing the buck
pauline



Desnt anyone else think that Telecom companies need to be doing more to
prevent this kind of thing.Either through investigation, educationg their
customers or providing customers within their packages. Although the cynic
in me says that of the Telecom companies want everyone to adopt broadband
and abandon dialup (even though boradband isnt available to everyone yet)
then why would they tackle this?

Chris

Sorry to here about your problems Pauline I know what you must be going
through as I was on the receiving end of a Paypal scam on my credit cards
for £1,000, I was lucky in that I managed to recover the money eventually,
hope that you manage to resolve your problem and that you are reimbursed,

I know that it,s a bit late, but if you are going online again with a modem
consider downloading and installing BT's "Privacy Online Protection
Software" don't think that it has been widely publicised as I am a BT
customer and I must admit that I only found out today by visiting there site

see: http://www.btmodemprotection.com/

Quote from BT's site:

"In response to the growing problems internet users are experiencing
regarding unregistered diallers BT have developed a software application
that will help combat the issue and minimise the probability of an end user
being tricked by unregistered diallers into making these calls.
By monitoring dial-up connections our software will alert you anytime your
computer attempts to dial a premium rate, international or non-approved
number. The software is for information purposes only, it will alert you to
the fact you are dialling a premium rate number, it will not stop the call,
it is your responsibility to cease the call if necessary by disconnecting.
If in any doubt you should unplug your modem and check your settings before
attempting to redial.

Once downloaded, the software automatically launches everytime you start
your computer. It monitors internet dial-up connections and alerts you when
unauthorised users attempt to dial restricted numbers. When suspicious
activity is noticed a display window will warn "You are attempting to dial a
premium rate, international or non-approved number. If you do not want to
proceed with this call hang up. If in any doubt you should unplug your modem
and check your settings before attempting to redial".

If you are alerted by this window you should unplug your modem and run your
anti-virus software to check for problems."


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Best Of Luck
Aesop


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