Re: Ebay - great buyer.

Dave Plowman (News) <dave@xxxxxxxxxxxxxxx> wrote:

Looked
like a very minor scratch to me so I asked for another pic of the reverse
side and edge to prove it was indeed a split. Instead he sent it back and
demanded a refund.

I've had one like that. I sold a battery for a Samsung camcorder.
Samsung have a bad habit of changing the spec of their batteries but
keeping the same part number and form factor. I'd been caught out by
that, buying a battery that fitted my camcorder but would not charge
because it lacks the "intellisense" controller that my HD camcorder
needs.

So I offered the battery on eBay and gave a huge, comprehensive list of
the models that it worked with. I put, in large red letters that the
battery only worked with these camcorder and would not work with HD
camcorders. It could also be charged in an external charger when it
would work with any camcorder but then had to be removed for charging.

Someone bought it for a fiver. About 1/10th of the value of the battery.
Then he called me demanding a refund because it didn't work with his HD
camcorder, a model that wasn't on my list. He also wanted a full refund
and to keep the battery because he didn't want to pay the £1.85 to send
it back.

That one eventually died the death when he complained to PayPal and they
laughed at him.
.

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