Re: XC reservations



On 14 Oct, 12:50, The Good Doctor <nos...@xxxxxxxxxxxxxx> wrote:
Mizter T <mizte...@xxxxxxxxx> wrote:
On 14 Oct, 12:12, The Good Doctor <nos...@xxxxxxxxxxxxxx> wrote:
wensleyd...@xxxxxxxxxxxxxxxxxx (Neil Williams) wrote:
On Sun, 14 Oct 2007 09:08:01 GMT, Charlie Hulme
<i...@xxxxxxxxxxxxxxxxxxxxxxx> wrote:

Again we have the two problems of the tiny train and the anti-social
passenger.

Indeed. I think having a reserved coach would probably be an issue
with both of them - step 1 is that the unreserved coach is full of
standees, and step 2 is that said passengers say "sod it, we're
sitting here" and refuse to move.

As I said, the *only* way it could even vaguely work is full
compulsory reservation. Or they could leave it as it is.

I applaud Arriva for at least having the courage to address the
problem of passengers wanting a guarantee of a seat at the time of
buying a ticket, even if the train is already part way through its
journey. The prospect of buying a ticket and then risking having to
stand must be a major disincentive to travelling with Cross Country.

The problem isn't going to go away, so even if the solution put
forward by Arriva isn't going to work, another solution needs to be
found.

The solution for the passenger who wants a guarantee of a seat would
be for that passenger to buy the ticket before the train begins its
journey at the originating station.

That is not a solution at all, not remotely, and you know it isn't.

There is a particular problem here that Arriva are trying to address.
Your "solution" is simply to deny that there is a problem.

Still, it fits *perfectly* with the long tradition of the railway
treating its customers with the deepest of contempt.


OK - let's look at what the problem is. There is a limited number of
seats on these trains. If more seats aren't to be provided (and even
if they were, at some times there still wouldn't be enough seats) then
some people won't get a seat.

Why should people who have turned up on the day and bought a ticket at
station be given priority in getting a seat to those who are already
on board the train? If they place a priority on having a seat then why
isn't it fair to suggest that they book in advance?

That's a genuine question - perhaps I'm being immensely naive, but if
I am could you please explain why?

.



Relevant Pages

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  • Re: OT or not - Monsieur SNCF Speaks - does this include UK in future?
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    (uk.railway)
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  • Re: Another ******* Jobsworth
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    (uk.railway)
  • Re: Another ******* Jobsworth
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