Re: Daily Telegraph: Children thrown off train despite father's mobile phone pleas
- From: "Martin Underwood" <news@xxxxxxx>
- Date: Sat, 31 Dec 2005 19:48:04 -0000
Paul Scott wrote in
dp6aba$c7v$1@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx:
> "Charlie Hulme" <info@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:PYxtf.9545$W4.8747@xxxxxxxxxxxxxxxxxxxxxxx
>> Neil Sunderland wrote:
>>
>>> <http://news.telegraph.co.uk/news/main.jhtml?xml=/news/2005/12/31/neject31.xml>
>>
>>>
>>> First Great Western said: "This matter is currently being
>>> investigated. In the meantime we would like to apologise to the two
>>> boys as well as to their parents.
>>>
>>
>> Bad employee, or bad management?
>>
>> Charlie
>>
>
> Also a parent who having read the terms and conditions with his
> railcard took quite a risk?
If we didn't have such absurdly complicted rules about the validity of
tickets, the situation wouldn't have arisen. How do I as a customer of "the
railway" communicate the fact that I want the ticket system simplified
considerably so I can be confident that I will not have to pay through the
nose for a ticket that is valid on all reasonable routes on all trains. In
the 21st Century, is this demand too mauch to ask? Apparently it is: the
only way to get a sensible, non-rip-off fare is to restrict yourself to
travelling by specific trains and no others.
Also I'd like to see the cost of the (technically invalid) ticket that
customer has bought deducted from the surcharge that is required to make it
valid. Too often you hear of people who have tickets that they believe are
valid being required to pay for a brand new ticket as if they had not bought
a ticket in the first place. This assumption that everyone who doesn't play
by the railways' obscure ticketing rules is a criminal sticks!
.
- References:
- Daily Telegraph: Children thrown off train despite father's mobile phone pleas
- From: Neil Sunderland
- Re: Daily Telegraph: Children thrown off train despite father's mobile phone pleas
- From: Charlie Hulme
- Re: Daily Telegraph: Children thrown off train despite father's mobile phone pleas
- From: Paul Scott
- Daily Telegraph: Children thrown off train despite father's mobile phone pleas
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