Re: My Lockerbie ticket saga ... Virgin replies!


R.C. Payne wrote:


> If you go back and look up the other thread, with the original
> description, this is what Ian did, and was told that full price was the
> only option.
>
> Robin


I never saw the original thread, thanks for the info.

The full price is definitely not the only option, the conductor
would've been shown the passengers valid London - Lockerbie ticket and
should have (by most other TOC's policies at least) issued him a saver
or cheap day ticket. If Virgin think charging fare paying passengers
wishing to extend their journey full price tickets is fair, then they
are kidding themselves. The passenger was not making a new journey as
he did not 'break' his journey nor pass the expiry point before
attempting to purchase. Give virgin hell!

.

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