Re: O.T. Broadband supplier?

Mr.White wrote:
Hi all,

An elderly neighbour has family in Spain and has bought a laptop to send and
receive email with them and is also considering using a web cam to speak to
them etc.

So she asked me which ISP would I recommend ?

She doesn't live in a cabled area and the local exchange isn't LLU enabled
so which ever service she goes for it would be via BT line. Her phone calls
are currently tied up with some utility company that doesn't offer BB so
this will be an extra to the line rental and the call package so it would
have to be reasonably priced.

Can anyone recommend a reasonably priced ISP for service & customer support
?

What counts as reasonably priced?


I thought about Tiscali until I did a little research on the net and read a
lot of horror stories.

Yes, not at all recommended!


I would recommend my ISP but it's a bit pricey for normal use.

Personally I had no real trouble with Eclipse, but I was paying out a
lot to get their top tier service, there were occasional slow downs but
people who had unbundled LLU forced on them after the sale to Kingston
Comms were much less complimentary. Being on a BT-only broadband
exchange is actually not that bad an idea. Now moved to an Entanet
reseller (there are a fair few of these), so the minimum cost would be
just under 15 quid a month (I pay just under 20). So far it works well
and has no restrictions other than a fairly small (3GB peak) bandwidth
allowance at the lowest price (note that this includes uplink traffic as
well as downlink). If you go over that you get charged the next level up
for the month with a 5 quid plus VAT admin charge.

A look at the ThinkBroadBand forums would give you a better idea and I
think there are some good ISP ratings to be found at DSLZone.

--

Brian
.

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