Re: FAO: Ali -re: my laptop


"Jackie" <Jackie_69@xxxxxxxxxxx> wrote in message
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"DerekF" <lordpilrig@xxxxxxxxxxxxxxxxx> wrote in message
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"Jackie" <Jackie_69@xxxxxxxxxxx> wrote in message
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"DerekF" <lordpilrig@xxxxxxxxxxxxxxxxx> wrote in message
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"Jackie" <Jackie_69@xxxxxxxxxxx> wrote in message
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The Manager of the flats here where I live had a look at my laptop
this morning but could not make it work he asked if I had downloaded
Pack 3 - I believe I did - he says something to do with HP and Compaq
and would have to download a `repair`. Have you heard about this?
I hope to take it in for repair later this week when I feel well
enough and have got over my ear infection.
--
Jackie
o0o0o
If you downloaded SP3 and all was well for a time there is no reason
for it to conflict now. If you can't get into the system you can't
download the repair nor uninstall SP3 if that were the cause. It is a
good idea to keep a computer diary and note major changes that you
download or when you install new software.
There was evidently an HP + SP3 conflict see below and HP and Microsoft
issued fixes but you should have been offered the HP one automatically
even if you ignore MS updates. I tend to tire of HP offering me
updates:-)
http://www.pcworld.com/businesscenter/article/146014/hp_confirms_xp_sp3_endless_reboot_snafu_promises_patch.html

Thank you for that - I have e-mailed Microsoft regarding the problem and
will let you know the result.
--
Jackie
o0o0o
Microsoft can be quite helpful. Without your installation disk can you
quote them the Serial no/KeyGen. That is always their first question and
they used not to support OEM versions installed by suppliers where you
are only issued with a back up disk.
After the computer supplier of one of my old machines went out of
business I phoned MS about a problem. It turned out that my copy of
Win95, not preinstalled though legal was a gray import and should only
have been sold in Canada. They still helped out on the problem.

Thankfully my laptop problem has been solved thanks very much to pmj who
used to post in here. Fortunately he still keeps up with the newsgroups
and saw I had problems and he came to my home and managed to fix the
problem. Service pack 3 had corrupted my laptop and made it crash. After a
further search indoors I found my installation disk that came with my
computer and with other disks that he brought with him after about 2
hours he was able to get it working again. He also made sure on my
computer that it does not install updates automatically but to ask before
installing, that is very important and something I did not realise.
--
Jackie
o0o0o

Well done pmj! Strange that you had the problem a week after Pam brought up
the subject of the dangers of SP3 and the rest of us maintained that her
fears were unjustified. A good idea with installation disks is to put a copy
of it on a separate partition and to also back up important files to that
drive, there is nothing like a re-install to speed up your system.
Derek.



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