Re: What router extra question


"pmj" <post@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:eo1fi.10250$p8.3404@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Well, there's no "Script" as such...
You just have to be certain (& be able to explain to/convince the
Support Staff that you know) that that the thing is definitely faulty
& that you have done all the various different Diagnostic test, thus
eliminating everything else from being the cause of the prob.

OK I had NP with that, there were no lights on :-) However he did ask me to
try a re-set.

You need to go through all the various things, so as to pinpoint the
actual prob exactly.
& it also helps, if you have another Router & Power Supply, so you
can try each in turn, with the other, so as to more conclusively
pin the prob down.

OK no lights was to me a sort of giveaway that it was the power supply :-)

Well, that will help - if you ever suspect that the Power Supply has
failed, just try the other one! - If it all then works OK with that
one, but doesn't with the first one, it's pretty obvious that the
first one is duff.

Have you checked (rather than just assuming) that the "spare" Power
Supply that you (now) have *is* actually working OK?

It's the whole lot, a brand new spare modem/router

Which brings me to the question * how long will an unused router
keep it's settings?*

Pretty much forever, I think.
The Settings are (normally) stored in CMOS (or some other sort of NVR
- Non Volatile RAM - they don't need any Mains, Battery or Capacitor Power
to keep the Settings.

In other words can the spare have all the settings entered and
then packed away for emergency use ?

Yes, I s'pose it *could*...

But usually, as part of the various Diagnostics to do, if you have
a (suspected) prob with the Router, one of the things to do is to do
a "Factory ReSet" on it - & taht would apply to any new or substitute
Router as well.

The "Settings" that you mention aren't things that should be thought
of as being "Set in Stone"! - You should be able to do a Factory ReSet,
whenever needed & then just bung the Settings back in.

Yebbut what I want is if my router fails again for any reason I can just
take out the spare, complete with settings and plug it in. instantly That
way I can get online to shout for help :-)

You should try to (or expect to be able to) rely on some unused Router
from some time ago, still having the exact Settings that are needed
later.

Wel it didn't jbex with my old modem :-(

Would plugging it into the mains every X weeks/months help?

Nope, not really.
They don't have any "Rechargeable battery" type things in them & the
CMOS doesn't need (as far as I kinow) any Power to keep its Settings
But I could be wrong on that point & if I am, I hope someone will correct
me.

The idea being that in event of emergency it's ready to just plug
and play.

See above.

If you really do have a need for trying a different Router out
(say, for example you suspect your existing Router has failed)
I would have thought one of the first things to do, when you try
the new one is to do a Factory ReSet on it, so you know that it's
all as it should be.

That's OK if you can remember what you did the first time :-(

One of the things which (in my opinion) leads people up all sorts
of "blind alleys" when things don't work as they expect (& not just
Routers, but lots of other things as well) is when they blithely
(& blindly) assume that some (or all) of the various "Settings"
are correct.

You should never assume that & you should always *know* what the correct
Settings should be, so you can Enter them correctly & make
sure they are right.

The priority I'm looking for though with a spare is to get online somehow
with the minimum of downtime. One of the reasons I bought the first laptop
was that I had a problem with my desk top and got ripped off by my local
pooter shop. If I could have got online at that time I would have got a
simple answer ( a loose graphics card as it happened). With a spare router
ready to run I can then worry about the brokted one if it happens.
--
Sandra
People will forget what you said.
People will forget what you did, but
People will never forget how you made them feel.


.

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