Re: Problem setting up broadband from Tiscali


"pmj" <post@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:IwAdi.7556$p8.2176@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

snip <

When we know that (& the Make & Model Number of the Modem), we can
come up with a way of sussing it out & getting the Modem Drivers
Installed OK (& with a bit of luck<g>) when we know the Model Number
of the Modem, we may find out that it's actually got an Ethernet
Connection (as well as a USB Connection) on it! In which case it will
all be *very* easy to sort out!
:-)

For what it's worth, may I add my experiences?

I went ADSL using a Speedtouch 536v6 modem/router in Spring '06 while
running a W98SE machine. I had enormous problems getting it connected using
the USB connection, but eventually, after spending hours with my ISP, I got
it working. Last November I had to format and reinstall, and again I had
problems such that even my ISP finally said they couldn't help me, since
nobody there at that time knew anything about W98SE. Again I fiddled about
for hours and eventually I "pushed the right button" but I couldn't remember
what I did.

Thanks to all your help and advice last February I and spouse are now the
proud owners of two shiny new XP computers.We (I) have decided to go for
Ethernet rather than WiFi. Since I have the modem/router on my desk, I'll
have the USB connection, because spouse at the other end of the house will
have to use the Ethernet connection using a Netgear XE102 wall plugged
Ethernet bridge, something like this (I hope it works).

http://www.broadbandstuff.co.uk/product_info.php?products_id=602

This necessitated getting the Speedtouch set up on each PC. Again I started
with the USB connection on my PC, and had big trouble, lots of time on the
phone to the ISP, couldn't get it working. They suggested trying the
Ethernet connection and it worked the first time. But of course I was still
left trying to get the USB connection working.

The setup CD-ROM I had was a Speedtouch one that came with the modem, and I
tried following the instructions very carefully again, as they weren't too
clear. However they did say not to connect anything until instructed. So
I: 1) switched off the modem/router, 2) disconnected all modem cabling from
the PC, 3) inserted Speedtouch CD-ROM and let it autorun, it said to turn on
modem and wait for the lights to turn green (Power, DSL, Internet). At this
point I was asked for my ISP username and password, which I gave it. I
still did not plug in the USB cable to the PC. Then it said, "Cannot make
an internet connection" so I plugged in the USB cable and prayed, and the
USB green light came on, it said "Found new hardware wizard, "this wizard
helps install s'ware for USB device", then searches for software, finds
Thompson nDis Remote Service, then says "this wizard has finished installing
the s'ware for Thomson ST Remote nDis device" "Found new hardware, installed
and ready to use". So that was it, the USB was up and running.

Then I tried installing the Ethernet connection, going through the same
process again. But this time when I clicked "Configure your Speedtouch" it
went back to the main menu. However I clicked on "Set up my Speedtouch "
again, and it went to a website http://speedtouch.lan/ and I got connected.

Connecting the USB and Ethernet to the second computer, I followed my
previous instructions, and they both installed fine. It's certainly true
that it's easier to install an Ethernet connection than a USB connection.

The problem seems to occur if you get the order wrong when you are running
the CD, switching on the modem/router, or connecting the USB cable to the
PC. I guess it's important to have the drivers installed BEFORE you switch
on the modem, unlike just about every other peripheral I've ever had, where
you switch on or plug in first. I also had some problem with "Access
denied" at some point, where the "security certificate was not good enough"
and did I wish to continue. I think I changed some security setting or
other and it worked.

Hope some of this helps.

someone






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