Re: Any help please




"noreen@home" <usenet@xxxxxxxxxxxxxxxxxxx> wrote in message
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"pmj" <post@xxxxxxxxxxxxxxxxxxxxx> wrote in message
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"noreen@home" <usenet@xxxxxxxxxxxxxxxxxxx> wrote in message
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My Niece has just got set up with BB her BIL has been helping her
but she is afraid she's taking too much of his time, so she asks
me !!! I know what I am doing (sometime ) but trying to tell her
is difficult.
Her E-mails are causing a problem at the moment < she is with Tiscali.

OK, so the *first* thing you (& she) need to establish, to be able to
stand any chance of helping her & for her to get it Fixted is...

*What*, is the problem?

Does she have probs wit hSending them?
Or Receiving them?

& what probs is she having?
Does she get any sort of error Message?
& what is she doing, when the probs happen.

I will be speaking to her tonight !1so will find how far she has got.


I suggested she got Out Look Express !!

Well, she's already got OutLook Express - it coomes as part of windoze.
So, all she needs to do is to Set it up with her eMail Account Details
(Server, UserName & PassWord).

... iknow there is a page to help her there, If I remember rightly
it was Dave Lear who got it up.

Yep, Dave Lear Posted up a page abou tSettin gOutLook Express up.
But I don't know if he still has it on his WebSite.
But there are *loads* of other similar Pages around - The same basic
principles apply to whatever Account you are Setting up.
Tiscali have plenty of Info on their WebSite about it, as well.

... or is there any easy way to help her,

Yes, there is.

... the problem is it is done over the phone too ;-))

That can be a bit of a problem, cos you can't actually *see* what
she's doing & what's happening, can you?

So using something like M$ NetMeeting (which comes with windoze)
will make it all a *lot* easier for you (or anybody else) to Help her.

Would love to get her in here I am sure she would get all the help
she needed !! but she and I need baby steps please.

The first step, is to ascertain what her prob is.
Find that out, then you can Help her make it Fixted.

I will be getting in touch with her later today , and will find out all
the ins and outs ;-))))

I have only been on 4 yrs ;-))))))

You've actually been on longer than that!

You were Posting in the old LineOne BBS Forums in 2000 & 2001,
weren't you?

Yes I remember Pmj wasn't I !!!! ;-))))
--
Nöreen still fast finger !!!!


Noreen I have sent you a link over in the pub, hope it helps



--
§môkèý
Cats have purr-sonality =^..^=




.



Relevant Pages

  • Re: Any help please
    ... My Niece has just got set up with BB her BIL has been helping her ... Does she have probs wit hSending them? ... Dave Lear Posted up a page abou tSettin gOutLook Express up. ... Tiscali have plenty of Info on their WebSite about it, ...
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  • Re: Any help please
    ... My Niece has just got set up with BB her BIL has been helping her ... Does she have probs wit hSending them? ... Dave Lear Posted up a page abou tSettin gOutLook Express up. ... Tiscali have plenty of Info on their WebSite about it, ...
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