Re: Cannot get AVG updates



"donut" <me@xxxxxxxxxxx> wrote in message
news:4glb7mF1no8iqU1@xxxxxxxxxxxxxxxxx
"donut" <me@xxxxxxxxxxx> wrote in message
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<snip>
I had been clicking on the icon in the task bar and highlighting
the red update manager square and then clicking update - which
did not work
<snip>,
So I clicked on the icon on the desktop (I don't know why but
I did that, but I did) which led me to a different bit of AVG
than the taskbar icon (which was surprise to me!)

Yep!
There are actually *2* parts to AVG!!!
& I'm sure a lot of people don't realsie that?

There's the "Control Panel" bit & there's also the "Program" bit.

I really don't know why they've done it like that.

Confuzzling - I reckon!
:-(

... - there was a message there which told me that because AVG had
been initiated on another computer (which it had because it was
part of the Back Up Disc which I brought across from the Win98SE
mach.)
there may be glitches in the prog. (Not in those exact words but
that was the gist of it)
So I re-installed it (as Boo suggested in her reply) and all seems
to be OK.
<snipped>

Correction to last post and some more questions!!!

I was wrong! - after clicking on the desktop icon

I followed Boo's advice and went to My Docs and had a look for the
AVG\bin file. I found it in My Received Files

If you Download it (the AVG Virus Database (bin) File) *Manually*
from the AVG WebSite, using your normal Web Browser, it will be Saved
(unless you specify otherwise) in whatever Folder was the last Folder
to be used for Saving a Downloaded File.
So that explains why it was in that Folder - you obviously have
a Folder called "My Received Files" where you Save Downloads?

Normally, the "My Received Files" Folder is Created by M$N Messenger
for Files being transferred using that - but it makes eminent sense to
*also* use it for Saving Downloads made using Internet Explorer in it.

... and Rt.clicked and opened properties <That>is where I found the
message, which is still there under
"security" the actual wording is "This file came from another
computer and might be blocked to help protect this computer"

Ah...
Now *that* Warning Prompt is actually WinXP (& not AVG) telling you
that it has recognised that the File came from another Computer (via
the Internet)...

& WinXP only does that when the File is Saved on a Disk that is
Formatted using the NTFS File System (which yours obviously is) -
& which is why some other people won't get that Prompt, if they use
the FAT32 File System.

The "Zone Identifier" Information is stored in what's known as an
"ADS - Alternate Data Stream" along with the File & only NTFS
Supports that.

Whenever you look at the Properties of a File that (windoze recognises
as having) come from another Computer (in other words a File that has
been Saved on an NTFS File System & has the "Zone Identifier" Info in
it's Alternate Data Stream) it will give you that Prompt.

windoze also uses that (Zone Identifier) Info to decide to throw up
a Prompt asking if you really want to Open it up, if you try to Open
up (Run) such a File (as opposed to just looking at its Properties)

There isn't all that much mentioned about that sort of thing though,
so it's not surprising that many people are Confuzzled by it, when
they see that.

... there is a button which says "unblock".
It gives the created, modified and accessed date as todays 30/6/06.

Do I unblock it?

No need.

You should get a Prompt asking you if you really want to Open it,
if you try to Open it & you can choose [Yes] at that Prompt (provided
you are sure that it *is* the File that you think it is (the AVG Virus
Database Update File) & is therefore a File that you *do* want to Open

If you "UnBlock" it, that just tells windoze not to show you the Prompt.
& to let it Open up anyway, with no Prompt.

Leaving it "Blocked", should be perfectly OK - jsut answer [Yes]
to the Prompt when you Open it.

Did I read it incorectly in the first place?

Yes, I think you probably did.

The problem is that windoze throws up so many of those Bloody Prompts
all the time, basically putting the Onus on *you* (the User) for so
much of its Security, that many people get "Prompt Fatigue" & just
Click [OK] or [Next] continully, without really readin gteh Prompts
or thinking about them carefully.

... which caused me to re-instal because I think I remember it to
be dated then as at beginning of April when I got this mach.
Had I not had second thoughts after sending my last post I would
not have gone back to look.
Am I correct in assuming this is the updated file for the new AVG
download ?

It *sounds* like it is, if it has the Date & Time of when you did
the Download.
& if you Downloaded it from the AVG Website.
& if it's in the Folder that you Saved it into, when you did the
download.

What is the Full Filename of it?

the no. is u7iavi3871l.bin Properties

Yep.
That (looking at the FileName of it) looks very much like the sort
of FileName thatan AVG Virus Database Update File has.
But then *any* File could be called that!

What is its File Size?

BUT...
I've just had a look on the AVG Website...
http://free.grisoft.com/
& Clicked the Link to the "Updates" Page...
http://free.grisoft.com/doc/24/lng/us/tpl/v5
& on there, it says that there are 2 "Priority Update" Files dated
2006-06-30
& their FileNames are...
u7avi7723z.bin
Size: 5710242 Bytes
&
u7iavi3883z.bin
Size: 3254480

Those Filenames are *similar* to the one you Quoted above, but they
aren't the same.

& there are 3 "Recommended Update" Files (but they are Dated 22 & 23
May (05) 2006

And I *thought* all was tickettyboo!

Well, can you say what WebSite (& what Page) you Downloaded this
File from?

It may be an idea to nip back & ReDownload it anyway - cos there's
prolly a later Update available anyway!
:-)

When you've Downloaded what you are sure is the latest Update, then
just choose the Option in AVG to tell it to Update from a Folder on
your PC, rather than from the Internet & point it to (Browse to) the
Folder that you Saved the File in.

Apparently you can also Copy (or Move?) the Update File that you
Download into AVG's own Folder that it puts the Automatic Updates
in, but that *may* possibly lead to it getting Confuzzled, if it
finds something in there, that it didn't put in itself?

I reckon the quickest, simplest, easiest & safest way is to just do
a Manual Update & choose the Option to "Update from a Folder" & then
Point it to the Folder where you have Saved the update File.

If it then has any probs (& there's no Prompt from windoze about
Opening up a File from another Computer), then it might be an idea
to go into the Properties of it & "UnBlock" it, so long as you are
*sure* that the File you are UnBlocking *is* the AVG Update File

HTH

--
pmj


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