"At risk of losing Top-Rated Seller status"

That surprised me, so I went to my seller dashboard and looked at my
DSRs.

Ah, three buyers reckoning I overcharged them for p&p. And all these
three responses *after* the PO hiked their rates.

I send everything recorded delivery. Everything. Trouble is, this means
that I charge £4.10 as a minimum (I really don't sell anything small and
light enough to go in an ordinary envelope).

That's £3.65 1st class signed-for for the packet, which is the new rate,
and the rest is a decent quality Jiffy bag.

But for a small widget, that sold for 99p, I can see how someone might
think it's a rip-off.

Suggestions? Explain my p&p charges in full on the auction page? My gut
feeling is people won't read them. Or simply revert to ordinary mail?



--
Kawasaki GTR1000 Honda CB400 Four Triumph Street Triple
Ducati 800SS Yamaha 660 Tenere Suzuki GN250, TS250ERx2
So many bikes, so little garage space....
chateau dot murray at idnet dot com
.

Relevant Pages

  • Re: "At risk of losing Top-Rated Seller status"
    ... three buyers reckoning I overcharged them for p&p. ... three responses *after* the PO hiked their rates. ... Or simply revert to ordinary mail? ... It might also be worth sending and email if you think the P&P might look high with a breakdown of the charge. ...
    (uk.people.consumers.ebay)
  • Re: "At risk of losing Top-Rated Seller status"
    ... Or simply revert to ordinary mail? ... now/starting price with a few pence on for the Ebay fee on the P&P and do ... It's amazing how many idiots do actually think it is free shipping and don't ...
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